We are located in Redwood City, CA, in the heart of the San Francisco Bay Area.

Our customer service hours are M-F, 9am to 5pm, PST.

We love hearing from you! If you need help with an order or just want to say hi, you may reach us by phone at (650) 399-3204‬, by email at info@thebagmakingacademy.com, or via the contact form below.

If this is about an order you placed, be sure to include your order number in the comment section. Thank you.

Current response time: 1 to 3 business days.